Shipping policy
Order Production
All products are made to order through carefully selected production partners.
Please allow approximately 2–7 business days for production before your order ships. Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Production and shipping locations may vary depending on the product, destination, and availability. Some items from the same order may arrive separately.
To His Glory Club remains responsible for your order and customer support throughout the entire process.
Shipping Within the United States
At this time, To His Glory Club ships only within the United States.
Once your order has completed production, standard delivery typically takes an additional 3–7 business days, depending on your location, the shipping service selected, weather conditions, and carrier delays.
Production and shipping times are estimates and cannot be guaranteed.
Free Shipping
We offer free standard shipping on U.S. orders of $65 or more.
Shipping charges for orders below $65 are calculated and displayed at checkout.
Tracking Your Order
You will receive a shipping confirmation email with tracking information once your order has been prepared for shipment.
Please allow up to 48 hours for tracking information to update after the shipping label is created.
Orders may be shipped through USPS, UPS, FedEx, or another trusted carrier, depending on the destination and shipping service.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your address carefully before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or been shipped.
To His Glory Club is not responsible for delays, failed deliveries, or returned packages caused by an incorrect or incomplete address provided at checkout.
Additional shipping charges may apply if an order must be shipped again.
Packages Marked as Delivered
If your tracking information shows that your package was delivered but you cannot locate it:
- Check your mailbox, parcel locker, front desk, and surrounding delivery area.
- Ask other members of your household or neighbors whether they received it.
- Allow one additional business day, as carriers may occasionally mark packages as delivered before the final delivery.
- Contact the carrier directly using your tracking number.
If the package still cannot be located, please contact us through our Contact page, and our team will help you determine the next steps.
Lost or Delayed Packages
Carrier delays may occur because of weather, holidays, service disruptions, or other circumstances outside our control.
If your tracking has not updated for an extended period, please contact the carrier first and then reach out to our team through the Contact page.
We will do our best to assist with the carrier investigation, but To His Glory Club cannot guarantee delivery dates or assume responsibility for delays caused by the shipping carrier.
Damaged or Incorrect Orders
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.
Include your order number and clear photographs showing the issue so our team can review it and provide an appropriate resolution.
For complete information regarding replacements, returns, and refunds, please review our Refund Policy.
Contact Us
For questions about your order or shipment, please contact us through our Contact page.