FAQ
How does the missionary support work?
A portion of every purchase from To His Glory Club is set aside to support missionary work.
Through our support of Providence Mobilization, purchases help advance work that shares the Gospel and serves vulnerable communities, including children and families in Nepal.
By shopping with us, you are helping support a mission that extends beyond the apparel itself.
Where are your products made?
Each item is made to order through carefully selected production partners. Production locations may vary depending on the product and availability. Every order is placed through To His Glory Club, and our team remains responsible for your customer experience and support.
How long will it take to receive my order?
Because every item is made to order, please allow 2–7 business days for production before your order ships.
Once shipped, standard delivery within the United States typically takes an additional 3–7 business days.
Most orders arrive approximately 5–14 business days after purchase, although carrier delays, holidays, and severe weather may affect delivery times.
You will receive a tracking email as soon as your order ships.
Do you offer free shipping?
Yes. We offer free standard shipping on U.S. orders of $65 or more.
Shipping for orders below $65 is calculated at checkout.
Do you ship internationally?
At this time, we only ship within the United States.
We hope to offer international shipping in the future.
What sizes do you offer?
Most of our apparel is available in sizes S–3XL, although availability may vary by product and color.
Most of our T-shirts feature a relaxed unisex fit and run true to size. Choose your usual size for a relaxed fit or size up for a more oversized look.
Please review the product description carefully before placing your order. You may also contact us if you need help choosing a size.
Will the shirt color look exactly like the photo?
We do our best to display product colors as accurately as possible. However, colors may appear slightly different depending on your screen settings.
Some of our garments are garment-dyed, which means subtle variations in shade are part of their unique character.
What should I do if my order arrives damaged or incorrect?
We will make it right.
If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery through our Contact page.
Include your order number and clear photos showing the issue. Once reviewed, we will arrange an appropriate replacement or refund.
Can I return or exchange an item?
Because every item is made specifically for your order, we do not accept returns or exchanges for:
- Incorrect size selection
- Color preference
- Change of mind
- An incorrect or incomplete shipping address provided by the customer
Please review your size, color, quantity, and shipping information carefully before completing your purchase.
Items that arrive damaged, defective, misprinted, or incorrect are covered by our 30-day defect guarantee.
Can I change or cancel my order?
Please contact us as soon as possible if you need to request a change or cancellation.
Because orders may enter production shortly after they are placed, changes and cancellations cannot be guaranteed once production has begun.
How can I track my order?
Once your order ships, you will receive an email containing your tracking number and a link to follow your package.
Please allow up to 48 hours for tracking information to update after the shipping label is created.
What happens if my package is marked as delivered but I cannot find it?
First, check around your delivery location, mailbox, front desk, parcel locker, and with other members of your household.
Carriers sometimes mark packages as delivered shortly before the package physically arrives, so please allow one additional business day.
If it still cannot be located, contact the shipping carrier using your tracking number and then reach out to us through our Contact page.
How should I care for my shirt?
For the best results:
- Wash inside out in cold water
- Use a mild detergent
- Wash with similar colors
- Do not use bleach
- Tumble dry on low heat or air dry
- Do not iron directly over the printed design
- Avoid dry cleaning
Following these instructions will help preserve both the garment and the printed design.
What payment methods do you accept?
We accept major credit cards and the express payment options displayed during checkout, including PayPal, Apple Pay, Google Pay, and Shop Pay.
Available options may vary depending on your device.
Is my payment information secure?
Yes. Payments are securely processed through Shopify’s checkout system. To His Glory Club does not directly store your complete credit card information.
Still have questions?
Please reach out through our Contact page. Our team will be happy to help.